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Temporary closure and adjustment of business hoursN

2020-03-19

 

Walkerhill Hotels & Resorts

Temporary Business Hour Adjustment & Venue Closure

 

 

In an effort to promote public safety in the face of the current COVID-19 pandemic, Walkerhill Hotels & Resorts announces the following adjustments to business operation hours for some of our venues and the temporary closure of the Grand Walkerhill Seoul Hotel. We continue to do everything possible to protect our guests and the local community during this challenging time. Thank you for your understanding.

 

[Grand Walkerhill Seoul]

 Venue  Operation Adjustment
Grand Walkerhill Seoul Accommodations

 Temporary Closure March 23 - April 22, 2020

Grand Walkerhill Club Lounge April 23 to May 31: Temporary Operation Terms
- Check-in/out and breakfast service not available (Breakfast will be served in The Buffet)
- Lounge Operation Hours: 13:00 ~ 22:00
Afternoon: 13:00 ~ 17:00 / Kid’s Hour: 15:00 ~ 17:00
Happy Hour: 18:00 ~ 20:00 (Sunday ~ Thursday: Dinner at The Buffet is available.)
The Buffet

March 23 - April 22 Lunch & Dinner

Operation Hours: Lunch 12:00 ~ 15:00 / Dinner 18:00 ~ 21:00

 Library

Limited operation from March 20 to April 26 

Monday through Thursday: Books Viewing Only

Friday through Sunday: Normal Operation

 After April 26: Book Viewing Only

 Kids Club, Walkee Program  Closed now through May 31
Grand Walkerhill Fitness Center (Fitness/Swimming Pool/Sauna) Temporary closed (March 25th ~ April 24th)
 Room Service  Operationhours will be limited from April 1 - June 30 (unavailable 01:00 - 07:00).

  • Remaining restaurants and facilities will experience no interruptions in operation.
  • How to Adjust Reservations: Guests who have a reservation with Grand Walkerhill will be offered a comparable stay at the Vista Walkerhill Seoul. There will be no cancellation fee applied to reservations that are cancelled. Breakfast will continue to be provided from 7 to 10 a.m. at Grand Walkerhill Seoul's The Buffet.

 

[Vista Walkerhill Seoul]

 Venue  Operation Adjustment
Pizza Hill

 March 23 to May 31: Part 1 (11:00 to 12:30) Unopened / Part 7 Reduced Operation (20:00 to 21:30)

 MOEGI  Temporary Closed (April 1 ~ May 1)
VISTA Walkerhill Wellness Club (Fitness/Swimming Pool/Sauna) Temporary Closed (March 25 ~ April 24)
 Room Service Operationhours will be limited from April 1 - June 30 (unavailable 01:00 - 07:00). 

: All rooms and facilities continue normal operating hours

 

[Douglas House]

: All rooms and remaining facilities will experience no interruptions in operation. (Room Service Operation hours will be limited from April 1 - June 30 (unavailable 01:00 - 07:00). 

 

[Capsule Hotel Darakhyu]

 Venue  Adjustment
Incheon Airport Terminal 2 Darakhyu

 Temporarily closed from March 16 to April 30

  • Terminal 1 Darakhyu will continue to operate without interruption.
  • Contact: +82-32-743-5000 (Terminal 1 Darakhyu)

 

 

[Incheon Airport Matina Lounge]

 Venue  Adjustment
Incheon Airport Terminal 1 Matina Lounge West

 March 30 - April 29: Operations will be integrated with the Terminal 1 Matina Lounge East

(Lounge operation hours after April 1: 07:00 ~ 16:00)

Incheon Airport Terminal 2 Matina Gold Lounge

March 13 - April 30: Operations will be integrated with the Terminal 2 Matina Lounge

(Lounge operation hours after April 1: 07:00 ~ 16:00)

 

[Walkerhill Hotels & Resorts COVID-19 Emergency Response Plan]

To protect the health of both our guests and our staff, temperature checks will be conducted on everyone - both staff and guests - entering and exiting any Walkerhill facilities, including food and beverage outlets. Staff members will also wear masks during their entire shift and we will constantly be implementing disinfection of the facilities. The entrance to Vista Walkerhill Hotel is also equipped with temperature-sensing cameras while the public areas, including the lobby, front and bell desk, as well as all restaurants have hand sanitizer available in addition to infrared thermometers to take temperatures.

 

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