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Temporary closure and adjustment of business hoursN

2020-03-19

 

Walkerhill Hotels & Resorts

Temporary Business Hour Adjustment & Venue Closure

 

 

Every venue operated by Walkerhill Hotels & Resorts enforces all of the Korean Government's CoVid-19 response measures in order to prevent the spread of the virus. This has led to new operating hours for some locations, so we appreciate your understanding.

 

[Grand Walkerhill Seoul]

 Venue  Operation Adjustment
Grand Club Lounge

Happy Hour Operation: 18:00 to 20:00

If the room occupancy rate is high, Happy Hour will be divided into 2 seatings to comply with social distancing policies.

- Happy Hour Seatings: First Seating 17:30-19:00 / Second Seating 19:30 to 21:00 (Choice of Single Entry)

Room Service Hours of Operation: 07:00 to 24:00 / Last Order by 23:00
The Pavilion Restrictive operations under government’s socialdistancing guidelines
 Indoorpool Limit thenumber of users to 50 (Guests can use the indoor pool once per night) Swimmingpool locker room or shared items not available 
 Fitness Keep a distance of at least 1 meter and run at less than 6 kilometers per hour on a treadmill (under government’s guidelines)
Matthew Sauna   Temporary Closed till December 31 
Walkee Program Service suspended under social distancing rules of level 4

  • Remaining restaurants and facilities will experience no interruptions in operation.

[Vista Walkerhill Seoul]

Venue  Operation Adjustment
 Room Service Operation hours will be limited. (unavailable 01:00 - 07:00). 
 Sauna Service available (limited number of users) 
 Wellness Program Service suspended under social distancing rules of level 4 
 SKYARD Limitto 45 people (capacity 150 people) 
  • Remaining restaurants and facilities will experience no interruptions in operation. 

[Douglas House]

Venue Operation Adjustment
Douglas Hour Take-out Available
Room Service Hours of Operation: 07:00 to 24:00 / Last Order by 23:00
 Douglas Kitchen Self-cooking service temporarily closed under social distancing rules of level 4 
 Douglas Library Shorten the service hour under social distancing rules of level 4 (07:00 ~ 22:00)  

: All rooms and remaining facilities will experience no interruptions in operation. 

 

[Additional Facilities]

Venue Operation Adjustment
Forest Park Limit the number of users to 90 under social distancing rules of level 4
Outdoor pool Limit the number of users to 180 under social distancing rules of level 4 Shared items rental service not available

 

[Walkerhill Hotels & Resorts COVID-19 Emergency Response Plan]

To protect the health of both our guests and our staff, temperature checks will be conducted on everyone - both staff and guests - entering and exiting any Walkerhill facilities, including food and beverage outlets. Staff members will also wear masks during their entire shift and we will constantly be implementing disinfection of the facilities. The entrance to Walkerhill Hotel is also equipped with temperature-sensing cameras while the public areas, including the lobby, front and bell desk, as well as all restaurants have hand sanitizer available in addition to infrared thermometers to take temperatures.

 

※ This schedule is subject to change.

※ As of July 12, 2021

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