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Temporary closure and adjustment of business hoursN

2020-03-19

 

Walkerhill Hotels & Resorts

Temporary Business Hour Adjustment & Venue Closure

 

 

Every venue operated by Walkerhill Hotels & Resorts enforces all of the Korean Government's CoVid-19 response measures in order to prevent the spread of the virus. This has led to new operating hours for some locations, so we appreciate your understanding.

 

[Grand Walkerhill Seoul]

 Venue  Operation Adjustment
Guest Room Allow to stay up to room capacity under government’s social distancing rules of level 4
(When social distancing level raised, the number of guests allowed may be restricted)
Grand Club Lounge

Operation hour of Happy Hour: 18:00 ~ 20:00
When the room reservation rate is high, Happy Hour service will be provided in 2 parts under government’s social distancing rules.
- Happy Hour 2-part system operation hour: Part 1 17:30 ~19:00 / Part 2 19:30 ~ 21:00 (Choose one of the times)
According to the restaurant/café’s obligation for vaccine proof and PCR negative confirmation, you must submit vaccination confirmation(e- or document certificate, vaccination sticker or PCR negative confirmation issued within 48 hours) (excluding children under 18)
According to the government’s raised social distancing rules for Jan. 17 to Feb. 6, 2022, up to 6 people are allowed for social gathering and obligation for the Quarantine Pass applies. If you fail to prove the vaccination, the service will be restricted.

Room Service Limited service under government’s social distancing rules of level 4
The Pavilion Operation hour: 06:00 ~ 24:00 / Last order by 23:00
 Indoorpool 9 people per program (including 4 vaccinated people)
 Fitness Limit number of users (50 users / Guests can use the indoor pool once per night)
Shared items not available (Kickboard is available for rental)
Keep a distance of at least 1 meter at the Fitness.
※ According to the government’s social distancing rules, you must submit vaccination confirmation and identification card at the entrance to fitness facilities, starting from Nov. 15, 2021.
(Requires vaccination confirmation or PCR negative confirmation – valid for 48 hours from the notification)
According to the government’s raised social distancing rules for Dec. 18, 2021 to Feb. 6, 2022, fitness center will be closed at 21:00.
Matthew Sauna  According to the government’s raised social distancing rules for Jan. 17 to Feb. 6, 2022, up to 6 people are allowed for social gathering and obligation for the Quarantine Pass applies. If you fail to prove the vaccination, the service will be restricted.
(Standard for Quarantine Pass: 14 days after the second dose, PCR negative confirmation, under the age of 18)
According to the government’s raised social distancing rules for Dec. 18, 2021 to Feb. 6, 2022, restaurants and bars will be closed at 21:00.

  • Remaining restaurants and facilities will experience no interruptions in operation.

[Vista Walkerhill Seoul]

Venue  Operation Adjustment
 Guest Room Allow to stay up to room capacity under government’s social distancing rules of level 4
(When social distancing level raised, the number of guests allowed may be restricted)
Room Service Operation hour: 06:00 ~ 24:00 / Last order by 23:00
Indoor pool & Fitness & Sauna Limit number of users (155 users / Guests can use the indoor pool once per night)Shared items not available (Kickboard is available for rental)
Keep a distance of at least 1 meter at the Fitness.
※ According to the government’s social distancing rules, you must submit vaccination confirmation and identification card at the entrance to fitness facilities, starting from Nov. 15, 2021.
(Requires vaccination confirmation or PCR negative confirmation – valid for 48 hours from the notification)
According to the government’s raised social distancing rules for Dec. 18, 2021 to Feb. 6, 2022, fitness center will be closed at 21:00.
Wellness Program Closed under government’s social distancing rules of level 4
SKYARD Allow up to 90 (capacity 150 people)According to the government’s raised social distancing rules for Dec. 18, 2021 to Feb. 6, 2022, SKYARD will be closed at 21:00.
All restaurants and bars According to the government’s raised social distancing rules for Jan. 17 to Feb. 6, 2022, up to 6 people are allowed for social gathering and obligation for the Quarantine Pass applies. If you fail to prove the vaccination, the service will be restricted.
(Standard for Quarantine Pass: 14 days after the second dose, PCR negative confirmation, under the age of 18)
According to the government’s raised social distancing rules for Dec. 18, 2021 to Feb. 6, 2022, restaurants and bars will be closed at 21:00.
  • Remaining restaurants and facilities will experience no interruptions in operation. 

[Douglas House]

Venue Operation Adjustment
Guestroom Allow to stay up to room capacity under government’s social distancing rules of level 4
(When social distancing level raised, the number of guests allowed may be restricted)
Douglas Lounge According to the government’s raised social distancing rules for Jan. 17 to Feb. 6, 2022, up to 6 people are allowed for social gathering and obligation for the Quarantine Pass applies. If you fail to prove the vaccination, the service will be restricted.
(Standard for Quarantine Pass: 14 days after the second dose, PCR negative confirmation, under the age of 18)
※ Take-out service can be provided.
According to the government’s raised social distancing rules for Dec. 18, 2021 to Feb. 6, 2022, Douglas Lounge will be open from 07:00 to 21:00.
Douglas Kitchen Temporarily suspended under government’s social distancing rules of level 4
Room Service Operation hour: 06:00 ~ 24:00 / Last order by 23:00
Indoor pool & Fitness Limit number of users (50 users / Guests can use the indoor pool once per night)
Shared items not available (Kickboard is available for rental)
Keep a distance of at least 1 meter at the Fitness.
※ According to the government’s social distancing rules, you must submit vaccination confirmation and identification card at the entrance to fitness facilities, starting from Nov. 15, 2021.
(Requires vaccination confirmation or PCR negative confirmation – valid for 48 hours from the notification)
According to the government’s raised social distancing rules for Dec. 18, 2021 to Feb. 6, 2022, fitness center will be closed at 21:00.
Douglas Library Open from 07:00 to 22:00 under government’s social distancing rules of level 4

: All rooms and remaining facilities will experience no interruptions in operation. 

 

[Additional Facilities]

Venue Operation Adjustment
Forest Park Limit the number of users to 150

 

[Walkerhill Hotels & Resorts COVID-19 Emergency Response Plan]

To protect the health of both our guests and our staff, temperature checks will be conducted on everyone - both staff and guests - entering and exiting any Walkerhill facilities, including food and beverage outlets. Staff members will also wear masks during their entire shift and we will constantly be implementing disinfection of the facilities. The entrance to Walkerhill Hotel is also equipped with temperature-sensing cameras while the public areas, including the lobby, front and bell desk, as well as all restaurants have hand sanitizer available in addition to infrared thermometers to take temperatures.

 

※ This schedule is subject to change.

※ As of November 1, 2021

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