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Providing answers to your questions about Walkerhill
| Category | Questions & Answers |
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|---|---|---|
| [Hotel] | How do I find out if the hotel has facilities for the handicapped? | |
| [Answers] | - You will find them in parking lots, restrooms and elevators. |
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| [Hotel] | How much is the parking fee? | |
| [Answers] | - Free of charge for 30 minutes / KRW 1,000 for every additional 10 minutes (price includes all taxes and service charges) - Free of charge for 6 hours to customers of a hotel venue / Free for all hotel guests during their stay (when using the automated parking payment system) |
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| [Hotel] | How much is the valet parking fee? | |
| [Answers] | - KRW 25,000 (tax and service charge included). |
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| [Hotel] | Is limousine rental service available? | |
| [Answers] | - We offer airport shuttle service for the guests’ convenience. The fees (tax and service charge included) are listed as follows: : Incheon Airport pick-up service KRW 180,000/drop-off service KRW 180,000 : Gimpo Airport pick-up service KRW 120,000/drop-off service KRW 120,000 - In case of areas except for the airport, fees vary according to distance. Please contact the concierge desk (+82. 2. 450. 4669) for further information. |
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| [Hotel] | Please provide me shopping information nearby. | |
| [Answers] | - Gangbyeon Techno Mart (7-minute by free shuttle bus) - Hyundai Department Cheonho Store (6-minute by car)/Hyundai Department Samseong Store (15-minute by car) - COEX Mall in Samseong-dong (15-minute by car) - The Konkuk University Star City branch of Lotte Department Store (10-minute by car) |
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| [Hotel] | Should I give a tip? | |
| [Answers] | - We do not accept it. |
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| [Hotel] | What is the Walkerhill pet policy? | |
| [Answers] | Dogs over 15 kg are not permitted anywhere on Walkerhill Hotel and Resort grounds The solitary exception to this rule is service dogs accompanying visually impaired persons. Pets under 15 kg may be allowed on the grounds under the following conditions:
1. Vista Walkerhill Seoul - Pets under 15 kg accompany guests in their rooms when the guests reserve the "Oh My Pet" program. - Guests may not access to food and beverage outlets with their pet. We strongly recommend that guests place their pets in a cage when accessing hotel facilities outside their room.
2. Grand Walkerhill Seoul (including Douglas House) - Pets are not allowed to stay with guests. - Guests will not be granted access to food and beverage outlets with pets.
3. Walking/Jogging Trails - Pets must be on a leash and guests must carry bags to clean up after their pet.
During major events held in and around Pizza Hill (Cherry Blossom Festival, Autumn Festival, etc.) pets are not allowed to ensure safety for both the pets and the large groups that gather. Under rare circumstances where someone with a pet must get past the event, they must pick up and carry their pet into and out of the event grounds.
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