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We can help you with your questions about Darakhyu
| Category | Questions & Answers |
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|---|---|---|
| [Reservation] | Is it possible to keep baggage or clothes after leaving? | |
| [Answer] |
Luggage can be stored only for a short time on the day you check out. |
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| [Reservation] | Is there any extra charge for a child? | |
| [Answer] |
Up to 2 preschoolers(under 8 years old) can stay free with their parents For only double and double shower rooms only. |
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| [Reservation] | Are there additional charges for accompanying children? | |
| [Answer] |
When staying in a double room or a double shower room, up to two children under the age of 8 can stay with their parents for free, but it will be uncomfortable. |
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| [Reservation] | What is the cancellation policy? | |
| [Answer] |
※ If a reservation is made on the day of your stay
1) General guest booking ① For cancellation before 18:00(KST), 1 day prior to the date of stay: no cancellation charge ② For cancellation after 18:00(KST), 1 day prior to the date of stay: 100% of room rate including tax ③ For no cancellation and no show: Booking will be automatically cancelled with penalty of 100% of room rate
2) Group booking(more than 3 rooms) ① For cancellation before 18:00(KST), 3 day prior to the date of stay: no cancellation charge ② For cancellation after 18:00(KST), 3 day prior to the date of stay: 100% of room rate including tax ④ For no cancellation and no show: Booking will be automatically cancelled with penalty of 100% of room rate |
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| [Reservation] | Is the capsule hotel available for a transit passenger? | |
| [Answer] |
Transit passengers can use capsule hotel after passing through the immigration process. Foreign passengers need a valid visa to Korea to enter Korea. If you need to remain in the duty-free zone without passing through immigration, please use the following alternative accommodation instead of Darakhyu: Incheon Airport Transit Hotel (Walkerhill Transit Hotel)
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| [Reservation] | Are pets allowed to stay? | |
| [Answer] |
Pets are not allowed. However, it is allowed to stay only under special circumstances like an service animal. |
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| [Reservation] | Is there discount plan? | |
| [Answer] |
This hotel operates at minimum rates, so no further promotional discounts are available. |
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