DARAKHYU

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[Reservation] Is it possible to keep baggage or clothes after leaving?
[Answer]

Luggage can be stored only for a short time on the day you check out.
It may be transferred to the Lost and Found Center after 1 day of storage.

[Reservation] Is there any extra charge for a child?
[Answer]

Up to 2 preschoolers(under 8 years old) can stay free with their parents For only double and double shower rooms only.

[Reservation] Are there additional charges for accompanying children?
[Answer]

When staying in a double room or a double shower room, up to two children under the age of 8 can stay with their parents for free, but it will be uncomfortable.

[Reservation] What is the cancellation policy?
[Answer]

※ If a reservation is made on the day of your stay

① Because it is a reservation on the day of your stay, cancellation or change of reservation is not applicable.

 

1) General guest booking

① For cancellation before 18:00(KST), 1 day prior to the date of stay: no cancellation charge

② For cancellation after 18:00(KST), 1 day prior to the date of stay: 100% of room rate including tax

③ For no cancellation and no show: Booking will be automatically cancelled with penalty of 100% of room rate

 

2) Group booking(more than 3 rooms)

① For cancellation before 18:00(KST), 3 day prior to the date of stay: no cancellation charge

② For cancellation after 18:00(KST), 3 day prior to the date of stay: 100% of room rate including tax

④ For no cancellation and no show: Booking will be automatically cancelled with penalty of 100% of room rate

[Reservation] Is the capsule hotel available for a transit passenger?
[Answer]

Transit passengers can use capsule hotel after passing through the immigration process. Foreign passengers need a valid visa to Korea to enter Korea.

If you need to remain in the duty-free zone without passing through immigration, please use the following alternative accommodation instead of Darakhyu:

Incheon Airport Transit Hotel (Walkerhill Transit Hotel)

  • Terminal 1: 4F Duty-Free Area, near Gate 11

  • Terminal 2: 4F Duty-Free Area, near Gate 252"

[Reservation] Are pets allowed to stay?
[Answer]

Pets are not allowed. However, it is allowed to stay only under special circumstances like an service animal.

[Reservation] Is there discount plan?
[Answer]

This hotel operates at minimum rates, so no further promotional discounts are available.